MCH Consulting and Design, LLC, is an innovative training consulting firm specializing in custom instructional design solutions, leadership development, executive coaching/training, organizational culture change, training facilitation, needs assessment, program evaluation, content and material development, e-learning, voice over talent and simulation design. We also provide contract instructional design solutions to companies with both short or long term needs.
MCH is headquartered in Clarkston, Michigan and is a privately woman owned LLC founded by Principal Consultant Melissa Curtis-Hendley in 2017. MCH Consulting and Design LLC's company motto is Innovative. Effective. Solutions.
We offer a variety of training and development services including instructional design solutions, leadership development, executive coaching/training, organizational culture change, facilitation, needs assessment, program evaluation, content and material development, e-learning, voice over talent, and simulation design.
As the Director of Instructional Design with a lean consulting firm for nearly twelve years, Melissa was responsible for designing customized curriculum content and delivery methods for client and public courses, planning and evaluating design, delivery and instructional flow of training and instructional products and conducting needs analysis to identify learning audiences. Melissa designed the Single Point Lesson package as well as the Lean Quad, Mouse Trap and Beer game simulations.
"I've had the pleasure to have worked with Melissa both as a colleague at Oakland University and as a collaborator on work projects for about eight years. She not only has the design thinking to be a creator, but also has the analytical skills to uncover deep meanings, connections, and to synthesize disparate concepts. Additionally, she is also an outstanding facilitator and instructor who keeps laser focused on outcomes and the needs of her learners. She also has the ability to lead teams and to inspire followers due to her strong listening skills, passion, and clear communication. Melissa is a uniquely talented person who is committed, credible, and has a track record of successes both professionally and educationally." -William Solomonson, Associate Professor of Organizational Leadership at Oakland University
"Melissa's passion is evident in all she does, you can count on her to connect with her audience through examples and stories. Melissa is a highly engaging and effective facilitator that I can't recommend more highly." -Marc Castillo, Director of Operations at SAFE Boats International, LLC
"I have worked with Melissa for nine years. She provides solid insight and creative approaches to delivering instructional materials. She takes great pride in her work and seeing the students and instructors who use the material get the highest value from her work. She is intense and relentless in delivering excellent work. She strives to not only deliver material as requested, she seeks to understand the content, the client's perspective and add insight that makes a difference. Melissa is a strong partner in designing, implementing, and improving the path to instruction and learning." -Susan Pleasant, Coach and Advisor at SPleasant Consulting
"Melissa is a consummate and professional technical writer, who understands what both the student needs are, as well as how best to support the instructor. Melissa has profound attention to detail, yet does not let that slow her timeliness. She is also very accessible in real time, so any adjustments required from lessons learned are quickly vetted and implemented. She is a thoughtful partner and always a pleasure to partner with." -Kevin Bradley, Senior Consultant at J.D. Power and Associates